You know how hard it is to get a customer. You’ve probably got spreadsheets telling you exactly how much it costs to get someone to make a single purchase and how many subsequent purchases each one ... Read More >
Kirby Vacuum Company Makes Autistic Boy’s Birthday
The Kirby Vacuum Cleaner Company made an autistic boy’s birthday the best ever after his mother wrote the company explaining her son’s love of their vacuums. Here’s a snippet of the letter she sent ... Read More >
Social Media Customer Service – A Little Food for Thought
If you’ve been in business for any length of time, you know (or have learned) how to treat customers. However, as business is increasingly flowing over to internet ecommerce, do you know how to handle ... Read More >
The 5 Types of Customers and What You Need To Know About Them
Running a business requires a lot of knowledge. As a small business owner, you need to know where to incorporate (https://www.maxfilings.com/us-incorporation.php) , what types of business to choose, ... Read More >
Should You Launch Your Own Social Network?
With the rise of niche social networks, many business owners are considering whether a specifically branded social network fits for their businesses and industries. Unlike general social networks ... Read More >
Things Your Customers Should Never Hear From You
We've all made comments that we later realize were counterproductive or resulted in a lost customer. Especially in small business, every customer counts, so there are certain things they should never ... Read More >
