Arcadian Software: Customer Service Software - Makers of Win² negotiation software, which helps businesspeople gather information, resolve complaints and obtain agreement from customers.
[http://www.business.com]

Dun & Bradstreet: Customer Management - D&B offers a suite of affordable online services designed especially for small businesses to help them check business credit ratings, find credit-screened customers, collect money owed, and more.
[http://sbs.dnb.com]

Customer Service Network - Practical forum for professionals covering all aspects of customer service and all sides of business offering discussion, networking and member support.
[http://www.customernet.com/120_home.asp]

CRMXchange - List of sample proposals, studies on call-center management, outsourcing and customer-relationship management (CRM) strategies.
[http://www.crmxchange.com/tel_econ.html]

CRM Forum - Resource center for information on CRM, with news, document library, yellow pages and member directory.
[http://crm.insightexec.com/]

Female Market & Women Media Consultants - Marketing to Women consultants and resource for women-centric marketing
[http://www.interpret-her.com]